Support

App help

Describe the affected area of the app, the device and operating system, and the steps that led to the issue.

Account

We can help with registration, sign-in, email confirmation, password reset and Cloud Sync. Never send your password or full authentication links.

Premium / subscription

Include the platform, displayed product and a short description. Do not send full payment details. Purchases, cancellations and refunds are managed by the relevant store.

Restore purchases

Sign in with the relevant PerfectMode account and select “Restore purchases” on the Premium screen. Also check that the correct Apple or Google store account is active on the device.

Delete account

Use Profile → Account → Delete account. The account-deletion guide explains cloud data, remaining local data and store subscriptions.

Privacy requests

Use the dedicated privacy contact for access, correction, deletion or other privacy-rights requests.

privacy@perfectmode.app

Technical issues

Helpful details include the app version, platform, device model, affected area, time and short reproduction steps. Remove sensitive data from screenshots and messages.

Contact